Gift Card POLICY

How can I purchase an e-gift card from your website?

To purchase an e-gift card from a website, you just need to follow a few simple steps.

1- Visit the Website.

Log on to our website. You can easily find the link to our "E-Gift Cards" on our “Gifts” section.

2- Select the E-Gift Card

Browse through a wide assortment of available e-gift card designs. Choose the occasion (whether it is their birthday or an anniversary, or you would just like to send best wishes to someone), select the gift card value, or enter the value of the e-gift card you want to purchase.

3- Add to Cart

Click the "Add to Cart" button next to the e-gift card of your choice.

4- Review Your Order

Proceed to your shopping cart or checkout page. Here, you'll have a chance to review your order, including the e-gift card details, quantity, and total cost.

5- Provide Recipient Information

You'll need to provide the recipient's email address, message, and name. Make sure you enter the correct shipping details, as this is where the e-gift card will be delivered.

6- Payment Information

Enter your payment details, which include your credit/debit card information or any other online accepted payment methods.

7- Review and Confirm

Double-check all the information you've entered, including the recipient's email address and the e-gift card details. If everything looks correct, proceed to confirm the purchase.

8- Complete the Purchase

Once your payment is processed, you should receive a confirmation email on your sender email address.

If you encounter any issues or have questions, please feel free to contact us via our WhatsApp number +92317-1770990 or call our Customer Support at +92-21-35580000-2 for assistance.

Can I buy an e-gift card through Cash-on-Delivery?

You can easily purchase an e-gift card through an online mode of payment (Debit/Credit Card). At the moment, we do not offer Cash-on-Delivery option, but are working diligently to bring this option soon.

For how much amount can I buy an E-Gift Card?

We have various options to cater to every need. At the moment, we are offering e-gift Card value between PKR 2,000 to PKR 15,000.

How do you deliver an e-gift card?

Our e-gift Cards are carefully wrapped in our delivery boxes which are delivered to your desired recipient address through our courier partner. Each e-Gift Card contains a unique promo code, gift card value and a personalized greeting for your loved ones. This unique promo code can be utilized when redeeming an e-gift card on the checkout page when making a purchase.

Where can I redeem my e-gift card?

Our e-gift cards can be redeemed through our official website only. Use the unique promo code to redeem the e-gift card when making a purchase.

What is the validity of your e-gift card?

All our e-gift cards are valid for 6 months from the date of purchase. However, an e-gift card will expire in case it is not redeemed within 6 months. In case you would like to inquire about the remaining life of your e-gift card, please reach out to us and our support agent will assist you.

What items can I purchase on your website through an e-gift card?

You can easily purchase our all items including our delicately wrapped Gift Sets through an e-gift card from our website. From skincare to makeup, we have products that cater to every need!

Is your e-gift card applicable during sales/promotions?

Great news! All our e-gifts are applicable during promotions and sales, which means you can enjoy discounts while redeeming your e-gift card. However, please note our e-gift cards are acceptable on our official website only.

Can I receive my e-gift card through email communication?

At the moment, we do not offer e-gift card notifications through our email newsletters. We ship our e-gifts cards through our courier partner which is packed in our delivery boxes in the form of a printed card to ensure safe delivery of your purchase.

Do you offer free delivery on the purchase of e-gift cards?

We offer free shipping on orders worth PKR 7,000/- or more. For orders less than PKR 7,000/-, we apply a nominal charge of PKR 250 as a delivery fee. This is standard for all orders you make through our website.

How many times can you use an e-gift card?

Our e-Gift Card can only be redeemed once through our website. After your one-time use, the promo code shall expire and cannot be used in another transaction.

In case I have used part amount of my e-gift card, can I redeem the reminder on another transaction?

An e-gift has a life of one-time use only for the complete value of the card upon redemption. We advise you to use this value completely in order to avoid any expired reminders and enjoy wholesome beauty treats.

Can I earn Love Your Body Club points on the purchase of an e-gift card?

Absolutely! Once the e-gift card gets delivered to your desired address, we top up your LYBC points as a bonus to make your day.